You can use the tool in your organization in two ways:
Look at the results of the prioritization review (see the end of this section) and start with the priority areas. Be careful that there are no areas you need to address first before you can initiate the assigned tasks. For example, can you effectively define a marketing strategy if you don’t have a clear organizational strategy?
Work through the different managerial strategies in the order that they are listed.
Each managerial strategy, or module, has several critical performance areas. You will need to work through some of these sequentially while others can be worked through in any order. The order of working is outlined in the introduction to each managerial strategy.
Each critical performance area has a description of the topic aimed at creating awareness.
Once done, there is an assessment section with several statements. You will answer these with a simple “true” or “false” based on your current performance. Should you score well, then you are doing well in this area, and you can move to the next critical performance area. However, we don’t recommend this, as reading through the actions, even if you scored well, will expose you to new ideas that you may want to adopt within your organization. The assessment questions also provide insights into best practices.
If you score below a certain level, go through the interventions and determine which ones apply to your organization. Draw up plans to take action and start the implementation. You might want to undertake further research on the topic before committing to any actions. That is perfectly acceptable – it is your intervention in your organization. Do what you feel is best.
You can read through the entire tool in less than a day. To fully reflect on each action and what the implications are for your organization, and to formulate and implement solutions will take much longer – up to a year or more! Once you have worked your way through the entire tool, start from the beginning again. Organizations are dynamic. You will get something new out of going through the tool again and again.
As a final note, don’t expect to find all the answers to your organization’s issues to be neatly laid out in the tool. Using the tool is just the beginning of your change journey. We hope to widen your knowledge and stimulate your thinking. You are still going to have to work out how to use the different concepts in your organization and then make them work through implementation.